White glove service deposit
• Free Shipping — Duties & Taxes Included
• Final product photos will be shared for approval before shipping
• Trade & Project Pricing Available:
• Whole-Home Customization or Bulk Orders:
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20%–25% OFF
Ends in
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20% OFF FOR ALL
22% OFF Over $3,999
25% OFF Over $6,999
Call our Experts at +1(323)798-9823 or Chat for personalized support,or
schedule .
Important Notes:
-
The $100 prepaid deposit is not the final fee, but a reservation to secure the White Glove service.
-
Final charges may vary based on delivery location, special requests, or additional handling needs.
-
The White Glove service does not include old furniture removal. Please let us know in advance if you require this service.
-
Additional fees may apply for remote areas, multi-floor delivery, or special delivery conditions.
-
If White Glove Service is not selected, your order will be delivered via Standard Delivery.
White Glove Delivery Service – Prepaid Deposit $100
Upgrade your delivery experience with our White Glove Service. Choose this option for professional in-home delivery, unpacking, assembly, and placement.
Delivery Options
We offer two delivery service options, you can choose based on your needs:
Standard Delivery (Free)
- Delivery to the ground floor or first accessible dry area (e.g., garage, front porch, hallway, etc.).
-
Does not include unpacking, assembly, in-home placement, or trash removal.
- We will notify you via email when your order is ready to ship and provide tracking details.
White Glove Service (Prepaid Deposit $100)
For a higher level of service, suitable for larger items or those requiring multi-floor delivery, unpacking, and assembly.
Service Details:
-
In-room Delivery: Furniture will be delivered to the specified room in your home, including multi-floor delivery (with prior confirmation of stairs or elevator access).
-
Unpacking & Inspection: Our team will unpack and inspect the items for damage.
-
Placement: Furniture will be placed according to your instructions.
-
Basic Assembly: Includes simple assembly (e.g., attaching legs, handles, etc.). Complex installations may incur additional fees.
-
Trash Removal: Removal of all packaging materials from your home.
Prepaid Deposit $100 Explanation:
-
$100 Prepaid Deposit: This amount is required to secure the White Glove service.
-
Final Payment: After confirming your delivery details, we will provide a final quote, and the $100 deposit will be deducted from the total cost.
-
Final Quote: The final cost may vary based on factors like delivery location, floor level, and special requirements.
Order Process
-
Choose Your Furniture
Browse our collection and select the furniture items you wish to purchase.
- Select White Glove Service
On the product page, under the White Glove Delivery Service – Prepaid Deposit $100 section, check the box to add this service to your order.
- Proceed to Checkout
After selecting the White Glove Service, proceed to checkout. The $100 deposit will be added as a separate item in your cart.
- Confirm Delivery Details
After your order is placed, our team will contact you to confirm the delivery requirements:
- Floor access (stairs or elevator)
- Special handling requests for larger or delicate items
- Receive Final Quote
Based on the delivery details, we will provide a final quote. The $100 prepaid deposit will be deducted from the final cost.
- Final Invoice
Once the final details are confirmed, we will send you a final invoice for the remaining balance. The $100 prepaid deposit will be credited to your invoice.
- Schedule Your Delivery
After the remaining balance is settled, we will schedule your delivery and our professional team will provide the White Glove service.
Contact Us
If you have any questions or need further assistance regarding the White Glove Delivery Service or any other aspect of your order, feel free to reach out to us. Our customer service team is here to help.
Contact Information:
-
Email: support@yovalighting.com
-
Phone:+1(323)798-98231
- Free shipping
- 3-year warranty
- 7×24 support
- Eco-Friendly
- Contract Grade
ETL Listed C Us
Description
Important Notes:
-
The $100 prepaid deposit is not the final fee, but a reservation to secure the White Glove service.
-
Final charges may vary based on delivery location, special requests, or additional handling needs.
-
The White Glove service does not include old furniture removal. Please let us know in advance if you require this service.
-
Additional fees may apply for remote areas, multi-floor delivery, or special delivery conditions.
-
If White Glove Service is not selected, your order will be delivered via Standard Delivery.
White Glove Delivery Service – Prepaid Deposit $100
Upgrade your delivery experience with our White Glove Service. Choose this option for professional in-home delivery, unpacking, assembly, and placement.
Delivery Options
We offer two delivery service options, you can choose based on your needs:
Standard Delivery (Free)
- Delivery to the ground floor or first accessible dry area (e.g., garage, front porch, hallway, etc.).
-
Does not include unpacking, assembly, in-home placement, or trash removal.
- We will notify you via email when your order is ready to ship and provide tracking details.
White Glove Service (Prepaid Deposit $100)
For a higher level of service, suitable for larger items or those requiring multi-floor delivery, unpacking, and assembly.
Service Details:
-
In-room Delivery: Furniture will be delivered to the specified room in your home, including multi-floor delivery (with prior confirmation of stairs or elevator access).
-
Unpacking & Inspection: Our team will unpack and inspect the items for damage.
-
Placement: Furniture will be placed according to your instructions.
-
Basic Assembly: Includes simple assembly (e.g., attaching legs, handles, etc.). Complex installations may incur additional fees.
-
Trash Removal: Removal of all packaging materials from your home.
Prepaid Deposit $100 Explanation:
-
$100 Prepaid Deposit: This amount is required to secure the White Glove service.
-
Final Payment: After confirming your delivery details, we will provide a final quote, and the $100 deposit will be deducted from the total cost.
-
Final Quote: The final cost may vary based on factors like delivery location, floor level, and special requirements.
Order Process
-
Choose Your Furniture
Browse our collection and select the furniture items you wish to purchase.
- Select White Glove Service
On the product page, under the White Glove Delivery Service – Prepaid Deposit $100 section, check the box to add this service to your order.
- Proceed to Checkout
After selecting the White Glove Service, proceed to checkout. The $100 deposit will be added as a separate item in your cart.
- Confirm Delivery Details
After your order is placed, our team will contact you to confirm the delivery requirements:
- Floor access (stairs or elevator)
- Special handling requests for larger or delicate items
- Receive Final Quote
Based on the delivery details, we will provide a final quote. The $100 prepaid deposit will be deducted from the final cost.
- Final Invoice
Once the final details are confirmed, we will send you a final invoice for the remaining balance. The $100 prepaid deposit will be credited to your invoice.
- Schedule Your Delivery
After the remaining balance is settled, we will schedule your delivery and our professional team will provide the White Glove service.
Contact Us
If you have any questions or need further assistance regarding the White Glove Delivery Service or any other aspect of your order, feel free to reach out to us. Our customer service team is here to help.
Contact Information:
-
Email: support@yovalighting.com
-
Phone:+1(323)798-98231
Measuring Tips
DOWNLOAD PDF
Measuring for Pendant Lighting
Click the images to view full size. Download the complete measuring guide as PDF.
Shipping & Returns
Delivery
FREE SHIPPING on all orders
Processing Time: 3–5 business days
Express: Wall lights, pendants < 20″
Estimated Delivery: 10–14 days
Sea & Truck: Large lights & furniture
Estimated Delivery: 4–6 weeks
Need it faster: Contact us to upgrade to air shipping (fees apply).
For oversized or made-to-order items, delivery time may vary.
Returns
Returnable within 30 days of delivery
Defective/Damaged Items:
Full refund or free replacement
Return label provided
We cover shipping both ways
Non-Quality Returns:
– Return shipping at buyer’s expense
– Must be in original packaging and unused
Non-returnable items include:
– Used or assembled items
– Gift cards or store credits
– Custom/Special Orders
Product Overview
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Bulbs: included -
Instructions: Detailed -
Dusting equipment: Soft, dry cloth and glove -
Applicable conditions: Wet and dry -
Whether to accept custom: Yes -
Applicable ceiling types: flat, sloped -
Hanging cords or rods are adjustable -
Dimmable light bulb
White glove service deposit
$100.00
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Pre-Sale Questions
Q: “Is Yovalighting a US company?”
A: Yes, Yovalighting is headquartered in the United States.
Q: “Where are Yovalighting products manufactured?”
Yovalighting products are manufactured through our trusted partner factories in Asia, including China. We work directly with long-term manufacturing partners who specialize in high-end lighting production, custom metalwork, and natural stone craftsmanship.
All products are produced under strict quality control standards and carefully inspected before shipment to ensure they meet U.S. safety and performance requirements.
For clients who would like additional peace of mind, we are happy to provide pre-shipment testing photos and videos upon request. We will document your order and share testing confirmation before dispatch.
Q: “ What materials do you use?”
Depending on the collection, our fixtures may include:
- Solid brass
- Hand-finished iron
- Stainless steel
- Natural alabaster
- Crystal or glass elements
Please note that natural materials such as alabaster and stone will feature organic veining and variation, which is part of their beauty and uniqueness.
Q: “Do your products meet U.S. electrical standards?”
Yes. Our fixtures are designed for the North American market and compatible with U.S. voltage standards (110–120V).
Ground wiring and installation components are included. If you require UL or ETL certification for a specific commercial project, please contact our team prior to placing your order so we can confirm availability.
Q: “Are your lights made-to-order?”
Many of our pieces are made-to-order, especially larger chandeliers, alabaster fixtures, and custom-finished designs.
Made-to-order production allows us to maintain higher quality control, reduce warehousing damage, and offer customization options such as:
- Size adjustments
- Finish modifications
- Rod / chain length changes
- Custom canopy requirements
Standard production: approximately 2–4 weeks
Large or complex chandeliers: 4–8 weeks
Custom orders: timeline confirmed at quotation
Q: “ Can I customize size or finish?”
Yes. We specialize in customization.
If you need a specific size, ceiling drop, finish, or configuration for your space, please email support@yovalightings.com with:
- Desired dimensions
- Installation ceiling height
- Photos or inspiration references
Our team will review feasibility and provide a quotation if applicable.
Q: “ Do you offer trade or bulk discounts?”
Yes. We work with interior designers, builders, and hospitality projects.
For trade pricing or bulk orders, please contact support@yovalightings.com with your project details.
Q: “If I order multiple items, will they be shipped together?”
Typically, depending on stock and warehouse location, items in your order may be shipped separately.
Q: “How can I check the status of my order?”
To check your order status, please follow these steps:
- Log into your account using the "Login" link at the top right of the page.
- Navigate to "My Orders" in your account dashboard to view the status of all your orders.
- Click "View Order" to see detailed status updates and history for each order.
If you don't have an account, you will receive an email with tracking information once your order ships. You can also contact customer service for updates.
Q: “What if my fixture arrives damaged?”
We take packaging seriously, but freight damage can occasionally occur.
If damage is visible upon delivery:
- Note the issue on the delivery receipt.
- Take photos before unpacking if possible.
- Contact us within 48 hours.
We will arrange replacement parts or solutions promptly.
